Returns & Exchanges
At AMR Hair & Beauty Supplies, we want you to be completely satisfied with your professional beauty products, which is why we offer a 14-day return window for items in original, unopened condition. If your order arrives damaged or incorrect, our dedicated support team is here to ensure a swift replacement or refund process.
Initiate Your Request
Log in to your account and navigate to the order history section to submit a return request or contact our customer service team with your order number.
Wait for Approval
Our team will review your request within 48 business hours to ensure it meets our health and hygiene standards before issuing a Return Authorization Number.
Pack and Ship
Securely package your items in their original packaging, include your Return Authorization Number, and send the parcel back to our warehouse using a tracked shipping method.
Processing and Refund
Once your return is received and inspected, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing